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Get in touch with questions, feedback, or data requests

Email Support

For general inquiries and data requests

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Data Requests

CSV exports and bulk data access

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Technical Issues

Report bugs or technical problems

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Data Access & Downloads

Available Data Exports
Standard Exports
  • Complete establishment database (CSV)
  • Council performance summaries (JSON)
  • Rating distribution reports (CSV)
  • Inspection backlog data (CSV)
Custom Reports
  • Geographic analysis by council area
  • Business type performance metrics
  • Historical trend analysis
  • Predictive analytics datasets
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Quick Help

Frequently Asked Questions

Find answers to common questions about ratings, data sources, and platform usage.

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Learn about our data handling practices and terms of service.

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Response Times

Technical Issues

24-48 hours

Bug reports and technical problems

General Inquiries

2-3 business days

Questions and platform support

Data Requests

3-5 business days

Custom data exports and reports

Platform Information

Current Version

FSA Food Ratings Dashboard v1.0

Data Source

Official Food Standards Agency API (ratings.food.gov.uk)

Coverage

All 11 Northern Ireland councils

Last Updated

Daily data synchronization

Technology

Google Cloud Platform, BigQuery, Flask

Data Privacy

No personal data collected - public information only